Client Satisfaction

Client satisfaction is one of our top priorities. It warms our hearts every time we receive a note, letter or call thanking us for a job well done.

Here are two examples of thank you notes received from satisfied clients. Editing has been done to protect client confidentiality.

“Dear Mr. Serling

There will never be words to thank you and your firm enough for all that you have done for me and my family.

It has been twelve years since Don died of mesothelioma. We still miss him so much. Whenever a milestone such as a birth, wedding or graduation happens I wonder what it would have been like if he were with us………

God bless you for all that you do to help families.
S.B.C.”

“To Michael Serling:

I wanted you to know how grateful I am for the wonderful job you did for me.

I know that this is what you do all the time but I don’t know if everyone really appreciates the service.

You have treated me with respect and have made it possible for me to stay in the home that Ron and I lived in for over 20 years.

There was a point for me that I really didn’t think that I would be able to live an independent life style, but thanks to you I am……

Thanks,
R. R.”